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Shipping Policy – AirVana
How does the shipping process work?
After completing your order on the AirVana website, our logistics team ensures careful and professional packaging of your product.
The processing time may take up to 72 hours, during which we verify that all details have been entered correctly and that your order is ready for shipment.
Once processing is complete, your order will be shipped directly to your home address via a professional courier service.
The estimated delivery time ranges from 7 to 21 business days.
In rare cases of exceptionally high demand or unforeseen circumstances, delays of up to 30 business days may occur.
We work continuously to optimize delivery times and guarantee your complete satisfaction.
📦 Important Delivery Information
Deliveries are made directly to the customer’s home address provided at checkout.
You will receive SMS and Email notifications with full delivery details once your package is on its way.
Please ensure that your shipping address, phone number, and email are entered correctly at checkout to avoid delivery delays.
Shipping Confirmation & Tracking Number
After your order has been shipped, you will receive an email confirmation including a tracking link, allowing you to follow your package until it reaches your door.
Free Shipping
At AirVana, we offer free shipping on all orders over $74.
How Can I Track My Order?
A few days after placing your order, you can track your shipment using the tracking number sent to your email.
Need Help?
If you have any questions about your order, we recommend checking our FAQ page first – your answer may already be there.
If you still need assistance, our team will be happy to help!
📲 WhatsApp: +972 53-5313351
📧 Email: office@airvana-iron.com
Our customer service team is available 7 days a week, and we aim to respond within 24 hours.
We are committed to ensuring your order arrives quickly, safely, and with the premium service that defines AirVana.
Thank you for your trust and patience!